Few observers have a better view of that ocean of exchanging gossip called E-mail than Mark Sunner. The chief technology officer of E-mail management company MessageLabs, Sunner oversees a network that processes 4.5 million letters each day. Servers operated and maintained by MessageLabs manage mail delivery and routing for a number of companies, including Bank of England and Condé Nast Publications.

　　In fact, all of MessageLabs’ customers are corporations whose daily E-mail output and inflow has soared with the growth of the Web. “E-mail usage has increased massively in the last couple of years,” he says. Indeed, MessageLabs estimates that it has gone from 10 a day per employee as recently as two years ago to more like 20 or 30 now. 

　　The implications for Corporate America are equally huge. According to E-mail researcher and consultant David Ferris, companies can expect the volume of E-mail coursing through their servers to grow 60% to 80% in 2002. And as individual messages grow in size—they’re now more likely to contain memory—companies could end up paying 100% to 150% more just this year on systems to store and manage those messages. That’s why tech consultancy Radicati Group expects demand for soft are that manages E-mail, such as Microsoft Outlook and Lotus Notes, to grow from $2.6 billion in sales today to $4.4 billion by 2005. 

　　Too much of this money will be spent in controlling pure junk. About 20% of the

　　E-mail MessageLabs manages is unwanted, according to Sunner —who adds that about 1.25% of all the E-mail his company moves contains useless attachments. Already, the cost of handling spam(垃圾邮件)is estimated at $8.6 billion worldwide, according to a 2001 European Union study. And the barrage of pornographic spam has made some companies worried that employees might sue on grounds of disturbance arising from exposure to unwanted unpleasantness.

　　1. The first sentence of the first paragraph probably means ____.

　　A) Mark Sunner clearly know the E-mail is wasting resources

　　B) no one knows the fact that E-mail is gossip exchanging way but Mark Sunner

　　C) Mark Sunner does not know anything about the E-mail

　　D) the Mark Sunner always concentrated on the ocean of the junk E-mail

　　2. Which of the following is NOT true about MessageLabs?

　　A) It is an E-mail management company.

　　B) All of MessageLabs’ customers are corporations.

　　C) Mark Sunner is the chief technology officer of MessageLabs. 

　　D) The company puts the great emphasis on dealing with the junk E-mail. 

　　3. The word “that” in the last sentence of the third paragraph most possibly means ____. 

　　A) it is expected that Microsoft Outlook and Lotus Notes grow from $2.6 billion in sales today to $4.4 billion by 2005 

　　B) the junk E-mail has been overloaded in the Internet

　　C) the increase of individual messages needs more staff 

　　D) the company has paid 100% to 150% for individual message storage

　　4. The following statements about the E-mail have been mentioned EXCEPT ____.

　　A) Sunner oversees a network that processes 4.5 million letters each day B) according to David Ferris, companies can expect the volume of E-mail passing through their servers to grow not more than 50% in 2002

　　C) too much money has been spent in controlling the junk E-mail

　　D) some employees might take legal action in accordance with annoyance arising from exposure to some unpleasant resources